Job Title: Bank Teller

Job Description:

Outsource Recruitment Agency is looking for engaging and detail-driven Tellers to join our team and be customers’ first point of contact. Successful candidates will be deployed to a reputable bank as a Service Provider. As a teller, you’ll handle cash transactions, process deposits and withdrawals, and provide account services accurately and professionally.

More than just processing transactions, you’ll build relationships, educate customers on banking products, and contribute to a positive branch environment. This role is perfect for problem-solvers, excellent communicators, and those who thrive in a fast-paced, customer-service-driven environment.

Job Responsibilities and Tasks:

• Process customer transactions, including deposits, withdrawals, payments, and transfers, while ensuring accuracy and compliance with bank policies.
• Handle cash balancing and drawer reconciliation at the end of each shift to maintain accurate records.
• Provide exceptional customer service, answering inquiries and offering tailored financial solutions.
• Promote and explain bank products and services, including checking and savings accounts, credit cards, and loan options.
• Assist customers with troubleshooting account issues, fraud prevention measures, and online banking inquiries.
• Follow security protocols to detect and prevent fraudulent transactions, identity theft, and check-cashing risks.
• Support the branch team with administrative tasks, filing, and data entry as needed.
• Collaborate with colleagues and management to ensure seamless daily branch operations.

Job Requirements:

Must-have:

• Certificate or a diploma in banking and finance, management or a related field.
• A high school diploma with five credits including either English Language or Mathematics.
• Between the ages of 19 -27 years

• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in basic computer applications.
• Be willing to provide two family members to guarantee them.
• Commitment to confidentiality and compliance with financial regulations.
• Previous cash-handling experience in banking, retail, or customer service will be an added advantage.

Interested candidates can send their cover letter, CV and WASSCE result to admin@outsourcerecruit.gm not later than 20^th May, 2025. Only shortlisted candidates will be contacted for an interview.